Put Emotion Back in Business
The business world has spent thirty years pretending emotion is a distraction. The research says the opposite. This book is the honest, evidence-first case that fear is a productivity tax — and that compassion is a mechanism of commitment no incentive package can buy.
Seven Chapters. One Argument.
- IThe Fear Tax
How psychological unsafety drains performance — and how organizations begin to pay it back.
- IICompassion Is Not Softness
It is a mechanism of commitment. What Lilius and colleagues actually found.
- IIIThe Culture of Care
Barsade & O'Neill's 16-month study — what companionate love did for staff and for the people they served.
- IVYou Can Train This
Emotional competencies are developable. The science of durable emotional learning.
- VThe EI Myth
What the multi-source studies really show — and why culture, not scores, is the operative unit.
- VIBurnout Is an Organizational Problem
Not a personal failure. The intervention landscape, honestly appraised.
- VIIFive Things Your Leaders Can Do Tomorrow
Translating decades of research into a behavioral vocabulary managers can practice at 9 a.m.
The emotional conditions of organizational life are performance conditions. Fear, care, safety, exhaustion, compassion, and commitment are not attitudes layered on top of work — they are the substrate through which work is either possible or impaired.